While no one wants to be in a situation where they need to submit a claim, Stewart Title’s experienced team of claims professionals are here to help you navigate the process and to ensure your experience is as stress free and efficient as possible.

It is important to submit your claim to Stewart Title as soon as you become aware of the situation.  Delays in reporting a claim, may limit the options available for the best resolution of your enquiry.

Upon receipt of the initial claim submission, a confirmation of receipt will be forwarded to you within two business days. This will be done via fax, mail or e-mail, depending on the contact information provided. This confirmation will contain a reference number that you can use should you need to follow up on your submission.

To Submit a Claim:

Download our Claim Form.

Important Notice About Duty of Disclosure

Before you enter into a contract of general insurance with an insurer, you have a duty, under the Insurance Contracts Act 1984, to disclose to the insurer every matter that you know, or could reasonably be expected to know, which is relevant to the insurer’s decision whether to accept the risk of the insurance and, if so, on what terms.

Non disclosure

If you fail to comply with your duty of disclosure, the insurer may be entitled to reduce its liability under the contract in respect of a claim or may cancel the contract. If your non disclosure is fraudulent, the insurer may also have the option of avoiding the contract from its beginning.

Not sure whether something should be disclosed?

You should contact Stewart Title directly if you have any questions about your disclosure obligations or if you are aware of unapproved structures, boundary issues, encroachments or other adverse matters relating to the property which are disclosed in your contract for sale, building inspection report or are otherwise known to you including, but not limited to, building code non-compliance, dilapidation, structural integrity problems and defective workmanship issues.

For any general questions or concerns, please contact the Claims Department by phone at 1300 552 975 or (02) 9081 6220 or by email at [email protected].

Please note that the information on title insurance provided is solely for general information purposes only and does not relate to your personal circumstances. It is not intended to be a complete description of all the terms, conditions and exclusions applicable to the title insurance product.  Please refer to your issued policy for full details, including the specific terms and conditions, exclusions and other limits on coverage. Sample policies are available here or upon request .